For Employers — Process

How We Work: From Enquiry to Placed Clinician

Healthcare recruitment fails when agencies treat every role as the same and every candidate as a file number. Our process starts with understanding your setting — and it ends with a clinician who fits.

Three steps to a filled role

01

Tell us about the role and your setting

One call or one enquiry form. We'll ask:

  • What role you need filled and when
  • Your practice or facility type, size, and location
  • Billing model (for GP roles), resident dependency levels (for aged care), or ward type (for hospital)
  • What the last hire got right — and wrong
  • Timeline: urgent fill, planned coverage, or permanent hire

This is not a tick-box intake. It's a genuine scoping conversation. It takes 15–30 minutes and it shapes everything that follows.

02

We source, screen, and verify

We don't post your role on a job board and wait. We work the network: our existing clinician pipeline, direct outreach, and targeted advertising where needed.

Every candidate we consider goes through:

  • AHPRA registration verification (medical or nursing, as applicable)
  • Medical indemnity confirmation
  • Working rights check
  • Reference contact — minimum two references, clinical referees only
  • Background check where required (aged care)

We also have a conversation with the candidate about your specific setting before we present them to you. If they're not genuinely interested or suited, they don't make the shortlist.

03

You meet 2–3 qualified candidates

We present a shortlist of 2–3 candidates only, each with a written profile explaining why they fit your role and setting. You review, interview who you want to, and choose.

We facilitate the interview process and support you through offer, acceptance, and onboarding where needed.

What to expect on timing

Scenario Typical Timeline
Locum GP — urgent (< 48 hrs) Call us directly: 1300 972 947
Locum GP — planned 3–7 business days
Permanent GP 3–6 weeks, depending on location
RN — aged care urgent 4–24 hours (metro), 24–72 hrs (regional)
RN / Nursing — permanent 3–4 weeks
IMG GP placement 4–7 months (visa + AHPRA pathway)

How we're paid

On-hire / labour hire (locum / agency shifts)

You pay an hourly or daily rate that covers the clinician's wages, superannuation, WorkCover, and our fee. No retainer. No joining fee. We discuss rates at enquiry.

Permanent placement

Fee on successful placement — fixed fee to drive efficiency.

Guarantee

For permanent placements, we offer a 90-day replacement if the clinician doesn't work out within the guarantee period — at no additional cost.

Two engagement types, recorded consistently

Every enquiry we take is recorded against one of two engagement types: On-Hire / Labour Hire (locum GP cover, agency nursing shifts, casual PCW shifts) or Permanent placement. We ask this upfront on every enquiry form, not just to route your request correctly, but because on-hire staffing is a licensed activity in several states — see the Compliance Hub for what that means for your facility as a host business.

Ready to start?

Call 03 9419 4814 or submit an enquiry. We'll be in touch within one business day.

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