Caretakers Australia is a trading name of Cliodhna Rae & Associates Pty Limited (ABN 24 007 187 813).

Before we conduct our interview, please take a moment to carefully read through the information set out below regarding the way in which we collect and use information on our candidates. If you have any queries regarding this information, please do not hesitate to ask your consultant during the interview.
Collection of personal and sensitive information statement in accordance with the Privacy Act 1988.
Thank you for using Caretakers Australia to assist with your Career Management. In order for us to do so, it will be necessary for you to provide some personal and/or sensitive information which we will treat with the utmost confidentiality.

Purposes for which we hold personal information

We collect personal information for any one or more of the following purposes:

• Assisting in career performance, promotion or management; finding or retaining work;
• Our identification of your training needs;
• Any test or assessments that might be required at your or your employer’s request
• Any workplace rehabilitation;
• Client and business relationship management; and
• Marketing and assisting you in good career decisions.

How we collect personal information

Where practical, we collect personal information directly from you. This may when you deal with us by telephone, letter, fax, e-mail, personal interview or testing or if you visit our website. There may be occasions when we obtain personal information about you from a third party for example in a reference check. If we don’t have your prior consent, we will take reasonable steps to inform you that we have collected personal information.

How we use and disclose personal information

Your information is principally collected by us to facilitate the provision of employment services to you and our clients. Employment services include, but are not limited to, the following:

• Recruitment of individuals for placement with clients;
• Search and selection of individuals for placement with clients;
• Recruitment of individuals for employment and on-hiring to clients on assignment;
• On-hiring employees to perform work on assignment with clients;
• Engaging contractors so as to sub-contract their services to our clients;
• The provision of employment and industry related training;
• The provision of employment searching assistance; and
• The provision of outplacement services.
• We may use and disclose your personal information for any of these purposes as well as any other purpose outlined by us.

In undertaking the provision of our services, we may disclose your personal information to a range of individuals or organisations including:

Potential and actual employers and clients of us;

• Organisations that conduct assessments of an individual’s suitability for the commencement of work including a particular position;
• Referees, past-employers and non-employing individuals you have worked with, including any organisation that is able to provide information to us on your employment history including but not limited to length of tenure, type of work completed, performance and conduct; and
• Organisations and government authorities relevant to your employment including but not limited to superannuation funds, workers compensation insurers and agents, the Australian Taxation Office and State taxation bodies.

In the course of our service provision, we may contact individuals or organisations in relation to your employment history where such organisations and individuals have not been referred to us by you. Should you not wish this to occur you are invited to notify us as soon as possible and we will discuss with you the implications of such limitation.

Keeping your personal information up to date

If your personal information changes please contact us and we will endeavour to update and correct the information. We may also contact you from time to time to check the information is still correct.

Security of your personal information

Your personal information may be stored in either hard copy or electronically. We have security procedures in place to protect your personal information. The Company will take reasonable steps to protect personal information it holds from misuse, unauthorised access, disclosure, and alteration.
Information provided using our website.

Information provided using our website.

When you access our website, we gather information about all of our users collectively. This information helps us to continually create a better overall experience for you. Unfortunately, no data transmission over the Internet can be guaranteed totally secure. Although we strive to protect such information we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Once we have received your transmission we will take reasonable steps to preserve the security of this information in our own systems.

Gaining access to information we hold about you.

Subject to some exceptions, which are set out in the National Privacy Principles, you have a right to see and have a copy of personal and sensitive information about you that we hold. If you are able to establish that personal or sensitive information that we hold about you is not accurate, and up-to-date, we will take reasonable steps to correct it.